Plugin stuck at "Parsing your design"

Amr · August 28, 2023, 7:56pm

Plugin stuck at “Parsing your design” without moving forward even when I left it running overnight.

Melanie · August 29, 2023, 7:04am

Hey @Amr,

Can you send me your email address and design in private message?
We will have a look into this!

Thanks a lot for your help!

Melanie · August 29, 2023, 9:40am

Well received!
I will follow up there

Melanie · August 29, 2023, 1:02pm

Hey @Amr,

Problem solved!!!
You NEED to click the Gear Icon and clear data, then re-select and try again.

Let me know if you need anything else!